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Trust forms the basis of all relationships: personal, commercial and societal. And its importance only grows as those relationships grow more complex, as we shift from trusting the people we can see to trusting systems we never will.
Labor markets work only because employees show up trusting they will be paid, and employers hire trusting the work will get done. Banking rests on a premise so simple it is almost never spoken aloud: that the deposit I make today will be there when I ask for it tomorrow. Representative democracy works only if people believe their own vote, and everyone else's, will be counted honestly. None of this can be checked in the moment. Each is an act of faith in a system.
We would never have arrived at this shared and seamless world without generalized trust (the willingness to rely on strangers, institutions and rules we cannot personally inspect). It is the scaffolding of the modern world. Our postwar order rests on the premise that strangers can cooperate, and even compete, as long as there is trust in shared norms.
But what if that scaffolding starts to break down?
In much of the West it already is. Trust in the U.S. federal government has fallen from 73% in 1958 to about a quarter today. Faith in the UN and multilateral bodies to solve shared problems has thinned to cynicism. The WEF's 2026 Global Risks Report warns that the currency of cooperation, trust, is losing its value. Almost the only place trust is rising is the emerging economies: Edelman's 2025 index is topped by China, Indonesia, India and the UAE, while the old Western democracies sit at the bottom. And the most trusted institution nearly everywhere is not a government or a court but "my employer." As faith in the distant drains away, it pools in the near and the personal.
And technology cannot save us. Despite what the crypto bros evangelize, blockchain and the other trust-less technologies, built to engineer human trust out of the loop, have not been deployed at scale against the real problems of cooperation: voting, land registries, personal ID. Land-registry pilots stalled in Sweden and Texas. MIT's security experts are blunt: whatever your worries about election integrity, do not try internet or blockchain voting. Even Estonia runs its national ID on conventional cryptography, only backed up by a blockchain. Trust-less turns out to be a misnomer: the trust never disappears, it only moves, to code, developers and miners.
So if generalized trust is not growing, should we look instead to particularized trust, the confidence you place in people and entities you already know?
The signs are everywhere. China's economy runs on guanxi and xinren. Kenya's M-Pesa scaled the ordinary habit of sending cash to kin into a network that has lifted hundreds of thousands out of poverty. Global remittances, money moved along chains of family and friendship, now dwarf both foreign aid and foreign direct investment, reaching $685 billion in 2024. And Latin America is the strangest case of all: people there trust neither their institutions nor, by their own account, each other, yet life still runs on bonds of family and reciprocity, because something has to.
So in this moment of crisis of confidence, where would you place your bets: on rebuilding the institutions, on the machines that promise to make trust unnecessary, or on the enduring power of who you know?